Testimonials

Testimonials

We strive to deliver and maintain a high level of client service as it is our clients who can best judge whether we have succeeded. The following comments have been extracted from our client care surveys, which are audited by Lexcel in their annual inspection of the firm.
PGS Law Solicitors Peace of Mind

"My general experience of Probate Solicitors in recent years has been very poor. Wendy was completely the opposite, pro active, communicative and efficient. It was a pleasure to deal with PGS Law."

 "Friendly, welcoming Receptionist.

Demi (my solicitor) has been terrifically helpful throughout. She is highly knowledgeable and efficient. She explained everything brilliantly using jargon free language and has been personable and approachable. Will certainly use her again."

"Bill Dryden set this Trust Fund up for me and he was fantastic."

"At a very difficult time Mr Dryden and his team were supportive and informative"

"The most courteous and caring solicitors we have ever dealt with."

"Thank you to Ian Farrer and his conveyancing team for an exemplary service. We were particularly impressed with the communication of information and prompt replies of answers to questions. A polite and supportive service at all times."

 "A top quality service from start to end. All legal info explained and easy to understand. Thanks to Bill Dryden."

I'd like to thank you for all you hard work and for being so kind all the way through. You and the team have made a difficult situation a little easier. I greatly appreciate that.


I'm so pleased the team were able to support my Grandma with writing her will and to make sure her wishes were then fulfilled.

"There is nothing I could suggest to improve your business as I was extremely satisfied with the service I received."
"Having been a client of the firm all my life, I have always been extremely satisfied with the level of service I have received and would recommend the firm to anyone needing legal representation."
"PGS Law have been the only solicitors we have used since 1974 and over the years we have recommended them to all our family and friends for the simple reason that we think you are the best and we know that we are in safe hands."

"Leanne was very helpful throughout the process and make selling our home extremely easy. I would definitely recommend PGS to others."

"Superb personal service."
"Excellent solicitors and staff at PGS."
"Excellent, as always."
"Very professional service... always at hand for advice."
"The service I received was first class in every way, how can you improve on perfection!"
"The solicitor who came to see me went that extra mile. I can't praise him enough."
"The service provided was very professional - delivered with good humour and a professional touch."
"It has been a difficult and complex case which you dealt with the upmost professional approach. We also felt we were treated with empathy and understanding considering such horrific circumstances. Tony Ward became someone we put all of our trust in and we were able to pick up the phone even when we were at our lowest point. We will always be grateful."
"I would particularly like to thank Leanne Adamson who was very sympathetic and helpful throughout. An excellent, professional service was provided, with a lot of human warmth and kindness."
"Ian is an absolute star! Always patient, happy to help and explain the legalities – most importantly what it means to a lay-person! Support staff are great – always polite, friendly and a pleasure to speak with. This was the second time I used PGS Law and will be happy to use again in the future and to continue recommending."
"Visiting a Solicitor can be somewhat daunting, but we were quickly put at ease. This was appreciated. The meetings were very relaxed but also professional."
"If the service I receive is your normal standard, I don't think you can improve on it."
"I have been quite taken aback at the speed at which you have dealt with today’s proceedings. This only cements the trust my family and I have in the firm. Please accept my sincere thanks. You’re a real credit to PGS Law."
"Bill Dryden was extremely courteous and professional, but at the same time caring and sympathetic to my situation and the unhappy place I was in at the time."
"Personal service at a difficult time made the whole process easier. Mr Ward and his secretary, Sarah, were always helpful and kind."
"Absolutely first class service which has given me peace of mind."
"Absolutely fantastic service. Great communication from the beginning. Would recommend to anyone."
"I am so pleased with all the work that has been done for me. Thank you for all your care. I truly believe the service is 5*."
"Thank you very much for your help in making this process very quick, easy and stress free. I was kept up to date by both phone and email at every step. Very professional."
"PGS Law have been my family Solicitors for over 40 years and have always maintained a level of professionalism second to none."
"I’d like to express my sincere thanks to everyone in the Family department at PGS Law. As a family we are so grateful for the support and advice received and wouldn’t hesitate in recommending PGS Law to family, friends and Businesses alike."
"I thought you were so sensitive to my needs."
"An excellent service as usual from this very professional firm. AAA."
"Very satisfied with the whole experience – the use of everyday language and avoidance of unnecessary ‘legalese’ together with a friendly but professional attitude ensured a successful conclusion."

"No improvements needed – top notch service!"

 "We are very satisfied with the service. Staff are polite, helpful and deliver messages in a timely manner. As ever, Ian Farrer makes everything clear and with the support of the team we will always recommend the practice."

"Excellent service and value for money."

 "Having you as our solicitors gives us peace of mind."

We are delighted with the service we received from PGS. All the staff we encountered have been polite, helpful and professional, both on the telephone and in person. The process of making a will, setting up Power of Attorney and Trust Fund was a daunting process but with the support given by PGS through appropriate questionnaires and the time given to us to discuss our concerns with Mr Dryden was invaluable. His expertise gave clarity to the whole process

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